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Thought Leadership

Office-to-residential conversions and what it means for insurance

Source: The Baldwin Group
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Updated: August 13, 2026

Office-to-residential conversions can carry hidden structural risks that reshape both project costs and insurance outcomes, a reality now under scrutiny after a structural investigation at a major New York City conversion project.

The incident is prompting conversation among developers, designers, contractors, and their insurance advisors about how these fast-growing projects get built and properly insured going forward.

Office-to-residential conversions have become one of the most active strategies for revitalizing downtown commercial districts, often offering faster timelines and lower costs than ground-up construction. But older buildings can hide costly structural surprises once the work begins.

“You really don’t know what you’re working with until you start to break down the walls and peel back the onion and evaluate the existing condition of the building,” says Andy O’Brien, partner and construction leader at The Baldwin Group, in a recent conversation with Engineering News-Record (ENR).

O’Brien has seen firsthand how quickly project scope and cost can shift once construction is underway. One conversion project that he insured  went nearly 70% over initial budget after unforeseen structural reinforcements were required.

As regulators and the industry watch this investigation unfold, the office-to-residential conversions that fare best will be the ones built on a foundation of careful, consistent structural due diligence.

Read the full ENR article, including more from Andy, here: Insurers Consider Impacts of Troubled NYC Tower on Office-to-Residential Marketplace

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